cityinsight / Privacy Policy

We will never disclose any information of yours to others

Cityinsight.vn always put your privacy at first on our concern. Accordingly, we have created this privacy statement to demonstrate our commitment to you, our users. To demonstrate our commitment to privacy, we encourage all of our current and prospective users to read this Privacy Statement carefully before using this system. If after reviewing our privacy policy you have any questions or concerns, please and us an email to [email protected]. We welcome your recommendations, suggestions and feedback.

This website does not collect your personal information unless you voluntarily provide to us. This means that we do not know your name, email address or any other personal information just because you browse the website, unless you have created an account with us or fill in the forms when you book our travel services, when you want to become our collaborator or when you fill in the request form.

Information We Collect and How We Use It:
We use forms in which you give us contact information (including your name, address, email and mobile phone number) so you can book travel services. We ensure to use your personal information only when it is important for us to contact you regarding changes on our website, new travel services and special offers we think you will find valuable. If you would rather not receive this information, please see the “Change or Modify Your Information” to know how to change your communication preferences.

General Information Collected
To monitor website usage and improve the quality of our website, we collect and store in server logs general information, including but not limited to browser type, IP address, operating system, number of visits, time of visits, number of views of particular pages, time spent viewing the site, and return visits to our website. We do not track individual users’ visits to our website. At time, Cityinsight.vn may share this general information with the third parties for the limited purpose of reporting the overall usage of our website, or to comply with applicable law. We do not share any information about specific users.
We have implemented and use Display Advertising (e.g., Remarketing) provided by Google Analytics to advertise online. This implementation enables Google Analytics to collect data about our traffic via the DoubleClick cookie, which records non-personally identifiable data such as browser type, operating system, the date and time of a visit, where visitors access our website from, the pages visited on this website, the time spent viewing the site, and such. We aggregate this non-personally identifiable data to better understand how visitors use our site, and to help manage, maintain, and report on the usage of our website. We may share this non-personally identifiable data with third parties for the limited purpose of analyzing and reporting on the usage of our website, or to comply with applicable law. We do not rent, sell or share any non-personally identifiable data collected on this website with third parties, including Google for marketing purposes. Remarketing (an integrated feature of Google DoubleClicks for Advertisers) is a way for us to connect with users based on your past interactions with CityInsight.vn. Third-party vendors, including Google, use cookies to serve ads on sites across the internet based on a user’s prior visits to CityInsight.vn. CityInsight.vn and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. To opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page. To opt-out of Google Analytics for Display Advertising and customize Google Display Network ads, please visit Ads Preferences Manager To find out more about how Google uses any data it collects, please visit https://www.google.com/policies/privacy/ads/.

Information Collected from Surveys
From time to time, we may conduct online surveys via pop-up windows on our website. Participation in such surveys is completely voluntary and you therefore have a choice whether or not to fill with information. In general, the survey information will be used for improving our service to meet your requirement and satisfaction only. We commit not to sharing this information with any third parties. Information Collected from Financial Transaction
Credit card transactions are processed through one of the major third-party credit card processing companies. All your information is encrypted and is used only to complete the appropriate transactions. Our database stores only the last four digits of your credit card to complete the verification and approval process.

Cityinsight.vn uses e-mail to notify our members or clients about changes in the status of their bookings, changes in the database on our website, or when new services or features are added. As part of the service, Cityinsight.vn may send e-mails of notifications whenever there are special discounts, new products added, or new features developed. Our e-mail list is confidential and is never sold or given to third parties.
Please note that Cityinsight.vn will never send you an email requesting your password, credit card number, social security number or other similar personal or private identification information (‘Personal Information’). If you receive an email that looks like it is from Cityinsight.vn, but asks you for Personal Information, it is a fraudulent email and you should not reply or provide such information.

Disclosure of Information to Third Parties
Cityinsight.vn uses the services of third parties, such as interactive marketing agencies to assist us with marketing and promoting the website. These parties are contractually prohibited from using personal information for any purpose other than for the purpose specified by Cityinsight.vn. We do provide general information, not personal information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We do not permit the sale of Personal Information.

Cityinsight.vn uses cookies to recognize the time when our clients visit our site. That allows us to customize their experience on our web site. You may need to have cookies “turned on” or enabled in the browser you use in order to register. But if you choose to disable cookies you still will be able to navigate the site. Cookies do not store any personal information. All the information is entirely confidential and is never sold or seen outside of the company. Cityinsight.vn may display links or advertisement of /to other sites and companies that may also use cookies. In such cases, Cityinsight.vn cannot be held responsibility for any and all information that these parties collect through the use of cookies. You are hereby advised to familiarize yourself with privacy policies and information sharing standards of these sites as they may be different from Cityinsight.vn’s policies and standards

As stated previously in this policy, we will never give out your information. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our website.

Changes to Our Privacy Policy
We know that our business will continue to evolve as we introduce new products. As such, we may need to change this privacy statement from time to time. All changes will be made here, so you are advised to regularly review our last updated version.

By accessing this site and using its services, you unconditionally agree with the terms of this Privacy Statement and our Terms of Use. You agree to comply with the terms that govern the use of this site and its services and that also govern all information provided by you and other users of Cityinsight.vn. If you do not agree to all or any of the terms of this Privacy Statement, please do not use this site.